Disclosure Based on the Specified Commercial Transactions Act
Sales terms, payment methods, cancellations, and other information regarding the ToraPlan service.
This English page is provided as a reference translation. If it differs from the Japanese disclosure, the Japanese version prevails.
The following information concerns the KAKENHI application-support service “ToraPlan,” provided by ToraPlan Inc.
- Seller
- ToraPlan Inc.
- Representative responsible for operations
- Shinya Katsuyama
- Address
- 2F-C, Shibuya Dogenzaka Tokyu Building, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo 150-0043, Japan
- support@toraplan.com
- Telephone
- +81-3-6842-4771
- Website
- https://toraplan.com/
- Prices
- Prices are displayed inclusive of tax on the Pricing page.
- Additional charges
- Users are responsible for internet and communications charges required to use the Service. Customers are not charged a separate credit-card processing fee.
- Payment method
- Credit card
- Timing of payment
- Payment is charged at the time of each purchase. The credit-card closing and withdrawal dates are governed by the card issuer.
- Start of service
- The Service is available immediately after payment is completed.
- Cancellation and renewal
- There is no automatic renewal. Purchases are one-time transactions, with no recurring charge or minimum contract term.
- Returns, exchanges, and cancellations
- Because the Service is digital content delivered as SaaS, cancellations, returns, and exchanges after purchase are generally not accepted.
- System requirements
- The latest two major versions of Google Chrome, Microsoft Edge, or Safari are recommended. A stable internet connection is required.
- Purchase limits
- None
- Application validity period
- None
- Defects or service problems
- The support desk will respond through recovery, redelivery, or another appropriate measure. Refunds are generally not provided.